Support

www.fastsupport.com   Click Fast Support link to connect to Remote Support from Competitive Strategies, Inc. 

Support Plan Options

Competitive Strategies, Inc. - Knowledge & Support Level Agreement (download)

• Unlimited "First Point of Contact" calls for error messages or issues.
• Personalized Service.
• Unlimited access to documents in our "Procedures Library".
• Unlimited calls for periodic processing questions.
• Fixed Fee, monthly payment plan option.

Sage Business Care Plans (download)

• Gold Plan  
  • Priced at 25% of the software Suggested List Price.
  • Unlimited Sage support cases via phone or internet.
• Silver Plan
  • Priced at 21% of the software Suggested List Price.
  • Five (5) Sage support cases via phone or internet.  Option to purchase 5 additional support cases for $995.
• Bronze
  • Not available after March 1, 2012.

Sage Changes 2011-2012  (download)

• Review this 1 page summary of Sage Changes and how it impacts your business.
  • Sage Phone Support.
  • Certified Consultants.
  • On-line Access.
  • Business Care Plans.
  • What does all this mean?  What should we consider?

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